Gideon has played a crucial role in the success of our application. Over the past two years, he has been with us from the very beginning, helping us develop additional features for our clients, such as reporting exports, executive dashboards, and much more. He has been effective in addressing bugs and integrating with Slack for seamless communication. Our business has grown and we now need to transition to working with someone in the same timezone/require a larger support team to handle tickets.